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Privacy Policy & SMS Terms

Effective Date: January 1, 2025

At MG Grease (“we,” “our,” or “us”), we are committed to protecting your personal information. This policy outlines how we collect, use, and share your information—including your SMS consent—and describes your rights and choices.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, phone number, email, and physical address.

  • Service Details: Information about services you request or receive.

  • Communication Preferences: Including your consent to receive SMS messages.

  • Website Usage: IP address, device type, browser, and pages visited.

2. How We Use Your Information

We use your information to:

  • Schedule and provide grease trap services

  • Send appointment reminders and service updates

  • Respond to inquiries and customer service requests

  • Send promotional offers if you’ve opted in

  • Improve our website and operations

3. How We Share Your Information

We do not sell or share your personal data with third parties for marketing.

We may share your data with:

  • Service providers (e.g. scheduling or payment systems) under strict confidentiality

  • Legal authorities when required by law

4. SMS Terms & Conditions

By providing your mobile number and opting in, you agree to receive SMS messages from MG Grease. These may include:

  • Appointment reminders

  • Service confirmations and updates

  • Account notifications

  • Operational alerts (e.g. delays, reschedules)

  • Occasional promotions (if you opt in)

Messaging frequency may vary. Message and data rates may apply.

SMS consent is not shared with third parties.

5. Your Rights & Choices

  • Opt Out: You may opt out of marketing emails or SMS at any time.

  • Access: Contact us to update or correct your information.

6. Data Security

We implement reasonable safeguards to protect your personal data from loss, misuse, or unauthorized access.

7. Third-Party Links

Our website may contain links to other sites. We are not responsible for their content or privacy practices.

8. Policy Updates

We may change this policy from time to time. Updated versions will be posted with a new “Effective Date.”

Grease backing up right now?

Emergency pump-outs, overflows and slow drains, any hour, any day.

Call (510) 470-5260